Courses

It happens—people get angry. Sometimes anger builds for a while and sometimes it flares up without warning. Depending on your experiences, you might find expressions of anger frustrating, confusing, disruptive, hurtful, amusing, or even scary. Sometimes diffusing anger in a situation comes intuitively and at other times it seems like everyone falls to pieces no matter what anyone tries to do. Does any of this sound familiar? We can all benefit from strategies to help us manage anger to our advantage.

This course will equip you with the concepts, frameworks, and tools to help you develop a basic understanding of how to manage your anger, so you can optimize performance and unleash greater potential.

Back injuries are painful and debilitating. This course teaches you how to protect your back from injury and how to lift safely.

This course teaches you how to protect yourself from disease caused by bacteria and viruses that are present in human blood and other fluids, and which you may encounter at the Y.

While bullying can happen anywhere, working with children gives you the opportunity to help stop bullying. In this course you will learn how to recognize, respond to, and prevent bullying.

Communication is important because it allows us to express ourselves. As a direct care worker, it's important to know that there is more to communication than just talking. This training will teach about different forms of communication and how to communicate with individuals

As leaders, we all wish our teams could operate as well-oiled machines. But what does that involve? Trust, cooperation, and expertise – yes. But it also requires assigning tasks to the right people – in other words, delegation. This course will equip you with the concepts, frameworks, and tools to help you develop a basic understanding of the delegating process so you can optimize performance and improve productivity in the workplace.

This course focuses on the proactive skills needed for effective lifeguarding. These include preparation, positioning, vigilance and scanning. Effective Lifeguarding will help the on-duty guard prevent accidents and manage swimmers.

Learn how you can help create and maintain a safe work environment at the Y. This course addresses common risks for aquatics, youth and family, and facilities staff.

This course includes two modules on harassment and discrimination. These modules will equip you to identify sexual harassment and discrimination, understand the impact on your organization, and respond appropriately if you encounter either in your workplace.

As a Y employee, you have the right to know about the chemicals you may come into contact with while working at the Y. This course explains the types of hazardous chemicals that may exist at your Y and how to protect yourself if you are exposed to such chemicals.

Slips and falls are the most common type of accidents involving YMCA members and staff. In this course, you will learn where and how people slip and fall at the Y and how to prevent slips and falls from happening.

All new hires must complete the YMCA of the USA New Employee Orientation. The orientation will take about 1 – 1-½ hours to complete, and at the end you will receive a New Employee Orientation Certificate that must be printed out and returned for your personnel file.

This course reviews the key topics covered in depth in the full 3-part Youth Protection Series.

Every person working with or around children has a responsibility to understand, identify, and prevent child abuse. This 3-module course has been created to help you do just that. In Part 1 you will learn to identify child abuse. In Part 2 you will learn abuse prevention strategies in your day-to-day interactions with kids at the Y. In Part 3 you will learn how to respond to an abuse allegation.